Privacy Policy

Information we collect

• Contact details you provide: when you submit a contact or demo request, or use our chat widget, we collect the name, email, phone number, and message you choose to share.
• Visitor activity data: we automatically collect information about your visit, including pages viewed, time spent, approximate location (city and country), IP address, device type, browser, and referring website. This helps us understand how visitors use our site.
• Account information: for invited portal users, we store your email address and role to manage access to the admin portal.

How we use your information

• To respond to your enquiries and provide the services you request.
• To send marketing outreach campaigns to companies discovered through our lead-generation tools, on behalf of our clients.
• To analyse website usage and improve our platform and services.
• To administer and secure the admin portal and user accounts.

Legal basis for outreach campaigns

When we send email campaigns to companies on behalf of our clients, we rely on legitimate business interests to introduce relevant professional services. Every campaign includes our contact details and a clear way to opt out. If you receive an outreach email and no longer wish to be contacted, simply reply or email us at info@usetec.com and we will remove you from future campaigns.

Cookies and tracking

We use minimal tracking to measure visitor activity and site performance. We do not use cookies for cross-site advertising. You can disable cookies in your browser without affecting your ability to use our site.

Data sharing

We do not sell your personal information. We may share data with trusted service providers who help us operate the platform (such as email delivery and analytics), under appropriate confidentiality obligations. We may disclose information where required by law.

Data retention

We retain visitor activity and contact request data for as long as necessary to provide our services and respond to enquiries. Portal account data is retained while your account is active. You may request deletion of your data at any time by emailing info@usetec.com.

Your rights

You have the right to access, correct, or delete the personal information we hold about you, and to object to certain processing. To exercise any of these rights, contact us at info@usetec.com.

Security

We implement reasonable technical and organisational measures to protect your information. However, no method of transmission over the internet is fully secure, and we cannot guarantee absolute security.

Contact us

If you have any questions about this Privacy Policy, please contact us at info@usetec.com.